Returns, Refunds, and Exchanges

1. 1. All sales are final. In the rare occasion when a product arrives to you faulty, damaged, or the incorrect item(s) were shipped, please contact us at team@lamarue.nyc within 7 days of receiving your order. After we receive your written request, we will respond with further instructions about returning the Product(s) to us. Please include photos when possible. Results for use of products may vary and cannot be guaranteed. We reserve the right to evaluate all return requests. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

2. Upon receiving the returned Product(s) from you, we will process any refund due to you as soon as possible. You will be refunded in full to your original form of payment, including the cost of standard delivery. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.

Our Return and Exchange Policy

1. All sales are final. In the rare occasion when a product arrives to you faulty, damaged, or the incorrect item(s) were shipped, please contact us at team@lamarue.nyc within 7 days of receiving your order. After we receive your written request, we will respond with further instructions about returning the Product(s) to us. Please include photos when possible. Results for use of products may vary and cannot be guaranteed. We reserve the right to evaluate all return requests. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

2. Upon receiving the returned Product(s) from you, we will process any refund due to you as soon as possible. You will be refunded in full to your original form of payment, including the cost of standard delivery. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.